SERVICES & TRAINING

Terms & conditions

These terms explain how enquiries and bookings for Mary Ngugi’s digital marketing, affiliate marketing and training are handled. Read them alongside the written details of your specific offer before agreeing to a purchase.

1. Who provides the services

The provider is Mary Ngugi, 00100 Eastern Bypass, Apartment 09, Ruiru, Kenya. For enquiries or concerns, contact gonzallezz.joseph@gmail.com through the enquiry page.

2. Offers and bookings

Sending an enquiry does not create a confirmed booking or a payment obligation. The service scope or course syllabus, deliverables, format, dates, duration, fees, currency and any applicable charges must be agreed in writing before a booking is confirmed.

Training may be offered through live one-to-one sessions, group classes or recorded courses. Availability and the details for your chosen format will be confirmed before booking.

3. Prices and payment

Use the price and payment instructions provided for your agreed offer. The website does not currently process online payments. Advertising budgets, software subscriptions and other third-party costs must be identified and agreed separately where relevant. Do not send payment card details or account passwords by email.

4. Delivery and access

Your written offer will specify project milestones or session arrangements. For recorded courses, confirm the access method, access period, included materials and any support before purchasing. Access is not automatically supplied by this website.

Provide the information and materials reasonably needed for the agreed work. Changes to the scope, timing or price require written agreement.

5. Cancellations, rescheduling and refunds

Contact Mary by email if you need to cancel, reschedule or report a delivery or access problem. Include your booking details and the issue. Any offer-specific cancellation deadlines or charges must be disclosed and agreed before purchase.

Refunds and remedies will be handled in accordance with applicable law and the agreed offer. These terms do not exclude statutory cancellation, refund or other consumer rights. A concern can be raised even if a specific cancellation policy has not been stated.

6. Materials and permitted use

Training materials are for the enrolled learner’s own learning unless written permission allows wider use. Do not resell or redistribute course materials or share restricted course access without permission. Ownership and permitted use of work created for a marketing project must be specified in the written project agreement. You must have permission to use any materials you supply.

7. Results and third-party platforms

Marketing and learning outcomes depend on factors including your business, budget, market conditions and implementation. No specific sales, income, advertising return, ranking or employment outcome is guaranteed. Meta, Google, TikTok and other platforms have their own rules and may change their services. Naming a platform does not imply its endorsement or certification.

8. Enquiries and personal information

The enquiry panel prepares a message in your browser. It does not submit a form to this website. Choosing Gmail, Outlook or your email app passes the message to that service so you can review and send it. Those services apply their own privacy terms.

Information you send to Mary will be used to respond to your enquiry and administer the requested service or booking. Please send only information relevant to your request. Contact Mary with questions about information you have provided.

9. Concerns and applicable rights

Please raise any concern by email so it can be reviewed with the relevant booking details. These terms are intended to operate under Kenyan law, subject to any mandatory rights that apply to you. Nothing here limits rights or remedies that cannot lawfully be excluded.

10. Changes

Website terms may be updated for future enquiries and bookings. Changes do not alter an existing agreed booking unless both parties agree or the law requires it. Keep a copy of the terms and written offer provided when you book.